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Dr. Gary S. Goodman - EzineArticles Expert Author

Dr. Gary S. Goodman

Report this author if you suspect they are involved in any fraudulent practices.

Dr. Gary S. Goodman is a top speaker, sales, customer service and negotiation consultant, attorney, TV and radio commentator and the best-selling author of 12 books and numerous audio and video training programs. He conducts seminars and speaks at convention programs around the world. He can be reached at gary@customersatisfaction.com.

Author Links
Business URL:   http://www.customersatisfaction.com, http://yourcustomerservicesucks.blogspot.com/2007/10/welcome-to-your-service-sucks.html, http://www.alwayscoldcall.blogspot.com
Personal URL:   http://www.cnbc.com/id/15840232?video=452808336
 
Business/Social Networking Links
LinkedIN URL:   http://www.linkedin.com/pub/0/a91/833

Author Statistics
Status: Platinum
Joined: EzineArticles Member since July 12, 2005
Location: United States
Articles: 1,691 Active articles, resulting in 849,349 views
Feedback: 31 comments on these 1,691 articles

Articles by Dr. Gary S. Goodman Displaying Articles 1-100 of 1,691
Article Title Category Date Comments
Is it Worth Doing? Take the Tingle Test Motivation 11/17/2009 0
There's Only One Side to Be on in the Battle For Great Customer Service! Customer-Service 11/17/2009 0
What Sacrifices Will Your Customers Make For Each Other? Customer-Service 11/13/2009 0
5 Reasons Retail Customer Service is Sinking Fast Customer-Service 11/18/2009 0
What Sacrifices Are Your Customers Willing to Make For You? Customer-Service 11/10/2009 0
Writers - Is it Time to Turn the Page on Conventional Books? Writing 11/11/2009 0
Want Better Relationships? Gift Your Customers! Customer-Service 11/10/2009 0
Refined Judgment is One of Social Networking's Best Benefits Social-Networking 11/10/2009 0
Sorry, But the Trojans Are Not a Top 10 Team! Football 11/09/2009 0
The Secret Power of Books is Time Travel Writing 11/05/2009 0
Don't Let Criticism Become an Excuse to Procrastinate! Motivation 11/03/2009 0
Serve Well Or a Machine Will Customer-Service 11/03/2009 0
You Can Make Any Negotiation Work! Negotiation 10/30/2009 0
Yogi Was 110% Right! Baseball 10/29/2009 0
Orville Wright Didn't Have a Pilot's License! Success 10/27/2009 0
The Dawning of Non-Contingent Customer Rewards Programs Customer-Service 10/26/2009 0
Dear Writers - The Money is in the Message, Not the Medium! Writing 10/27/2009 0
A Relentless Approach to Reforming Poor Customer Service Customer-Service 10/26/2009 0
You Can Make Any Book a Bestseller! Publishing 10/16/2009 0
Is This Online Discussion Hosted Or Ghosted? Forums 10/16/2009 0
I May Have to Shop Here, But it Will Cost You! Customer-Service 10/15/2009 0
Five Rules You Must Break to Get Published Publishing 10/15/2009 0
Joe Torre's Genius Shows Against the Cardinals Baseball 10/13/2009 0
Isn't it Better to Reach Out & Sell Someone? Publishing 10/13/2009 0
A Martial Artist's View of the Film, "A Little Princess" Martial-Arts 10/09/2009 0
You Cannot, Not Self Promote! Marketing 10/07/2009 0
The Best Web Presence You Can Create is by Writing, Posting and Profiting Internet-and-Businesses-Online 10/07/2009 0
Will the 2009 Dodgers Be Remembered As Winners Or Losers? Baseball 10/07/2009 0
I'm Not Shopping Here Today! Customer-Service 09/29/2009 2
Shouldn't You Be Writing? Writing 09/26/2009 0
Dumb Scripts - And Today You Saved Nothing! Sales-Teleselling 09/25/2009 0
Studying With Great People Energizes Your Life! Positive-Attitude 09/19/2009 0
Martial Arts Training Could Be a Tragic Mistake, Part 2 Martial-Arts 09/19/2009 0
Martial Arts Training Could Be a Tragic Mistake Martial-Arts 09/18/2009 0
Einstein's Perfect Question Positive-Attitude 09/15/2009 0
When "I Understand That" Sounds Utterly Phony to Customers Customer-Service 09/13/2009 0
To Read Reviews Or to Politely Ignore Them - That is the Question! Writing-and-Speaking 09/12/2009 0
What Do Today's Brittle Ballplayers Have in Common With Soaring Healthcare Costs? Baseball 09/12/2009 0
How Many Times Can the Dodgers Play the 2008 Season? Baseball 09/15/2009 0
How Do You Win a World Series? Ask the McCourts Baseball 09/03/2009 0
Dodgers' Management Plays Percentages in Acquiring Garland and Thome Baseball 09/02/2009 0
Spend, You Mothers, Spend! Economics 09/02/2009 0
In the ER - From the Best of Care to No Care Healthcare-Systems 09/01/2009 0
Major League Baseball's Best and Worst Dressed List Baseball 09/01/2009 0
I'm Ready to Cancel the Recession, What About You? Economics 09/01/2009 0
Matt Barkley is USC's Starting Quarterback (Thanks to Mark Sanchez) Football 09/01/2009 0
Need Inspiration? Check Out These Famous Bankruptcies and Comebacks! Success 08/30/2009 0
Sanchez's Promotion to Jets Quarterback Might Have USC's Coach Fuming - Again Football 08/31/2009 0
Should You Send Direct Mail Before Trying to Sell Someone by Phone? Sales-Teleselling 09/01/2009 0
Don't Worry Dodger Fans - Even the Worst Teams Win Four in Ten! Baseball 08/27/2009 0
Free Trade Or Protectionism? Or Both? Ask Your Jeans Retailer Economics 08/31/2009 0
Are You a Writer Or an Imposter? Writing 08/24/2009 0
Apply the Law of Large Numbers to Job Interviewing Career-Advice 08/21/2009 0
Is it Far Better to Have Won & Lost Than to Never Have Won at All? Success 08/20/2009 0
When We Eliminated the Middlemen Did We Terminate the Middle Class? Pure-Opinion 08/20/2009 0
The Team That Fell to Earth Baseball 08/18/2009 0
September-October Schedule a Mixed Blessing For the Dodgers Baseball 08/17/2009 0
Yanks Knock Dodgers Down to Second Place Baseball 08/11/2009 0
How to Get a Big Discount on Prescription Drugs You Can't Do Without Medicine 08/06/2009 0
If You Really, Really Try Sometimes, You'll Get What You Need! Customer-Service 08/05/2009 0
Did the Dodgers Slow Walk Reliever George Sherrill Into the Bullpen? Baseball 08/04/2009 0
5 Reasons Salespeople Should Study Acting Sales-Teleselling 08/03/2009 0
Is Sensitivity to Criticism a Good Or Bad Thing? Personal-Growth 07/31/2009 0
Your Underutilized Assets Are Telling You It's Time to Let Go! Budgeting 08/03/2009 0
In Bad Times Don't Let Good Be the Enemy of the Get-By Success 07/31/2009 0
Best Practices in Negotiation - Reviving Dead Deals Negotiation 07/31/2009 0
Lucky For Books That We Don't See Them in a Realistic Light Writing-and-Speaking 07/30/2009 0
Three Types of People Succeed - The Smart, the Lucky, and the Persistent Success 07/29/2009 0
Recession Tip - If it Isn't Essential Cut it Out Now! Budgeting 07/29/2009 0
Why Must You Publish a Book? Publishing 07/28/2009 0
I Can't Hear What You're Saying Because What You Are is Deafening! Ethics 07/28/2009 0
Count Calories & Compliments! Weight-Loss 07/27/2009 0
Good Times Or Bad, What Goes Around Comes Around! Success 07/25/2009 0
Best Practices in Negotiation - Dealing With the Three Types of Liars Negotiation 07/25/2009 0
To Succeed in Tough Times Adapt & Avoid Over-Generalizing! Success 07/24/2009 0
5 Reasons Everyone Needs Formal Negotiation Training Negotiation 07/23/2009 0
Will This Recession Boost Union Membership? Economics 07/22/2009 0
Can You Afford an Original Sales Script? Sales-Teleselling 07/22/2009 0
Best Practices in Negotiation - When a Ploy Seems Like a Ploy, it Fails Negotiation 07/20/2009 0
Best Practices in Negotiation - Mastering the Art of Clockmanship Negotiation 07/20/2009 0
Best Practices in Negotiation - Consider Accepting Donations in Lieu of Pay! Negotiation 07/17/2009 0
Best Practices in Negotiation - Sharpen Your Skills 24-7 Negotiation 07/19/2009 0
Best Practices in Negotiation - Earning Your Patience Premium Negotiation 07/17/2009 0
To the Brand Born Branding 07/16/2009 0
Best Practices in Negotiation - The Art of Using a Guarantee Negotiation 07/16/2009 0
Best Practices in Negotiation - Don't Misread Your Opponent's Pain Threshold Negotiation 07/15/2009 0
The San Francisco Giants - 5 Reasons It's Great to Be Number Two! Baseball 07/14/2009 0
Don't Trash Any of Your Writing! Writing-and-Speaking 07/14/2009 0
5 Things I Learned From Time-Life About Selling Books Book-Marketing 07/14/2009 0
Best Practices in Negotiation - Can You Afford to Say Yes? Negotiation 07/13/2009 0
Best Practices in Negotiation - How to Quickly Cool a Heated Exchange Negotiation 07/11/2009 0
Best Practices in Negotiation - 5 Reasons No Strategy is the Worst Strategy Negotiation 07/10/2009 0
Best Practices in Negotiation - 5 Ways Car Dealers Get the Drop on You Negotiation 07/13/2009 0
5 Reasons We Need to Become a Participant-Driven Sports Culture Exercise 07/10/2009 0
Health & Fitness Tip - Treat Your Body As If You Are Leasing It Health-and-Fitness 07/10/2009 0
Salary Negotiations - Is Slave Labor Making a Comeback? Negotiation 07/10/2009 0
Best Practices in Negotiation - Your Worst Enemy is in the Mirror! Negotiation 07/08/2009 0
They Boast the Best Record in Baseball But Only Three Dodgers Are 2009 All-Stars Baseball 07/08/2009 0
The Third Most Important Success Secret in Life! Success 07/08/2009 0
Best Practices in Negotiation - Price is Simply an Invitation to Negotiate! Negotiation 07/08/2009 0

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